Group Bookings

at Willow Day Spa

To preserve a seamless and elevated experience for both your group and our team, please review the following:

• A non-refundable 50% deposit is required to reserve your group booking

• Group bookings are secured on a first-come, first-served basis

• Changes may be made up to 7 days prior to your scheduled appointment

• Remaining balance must be paid in full (PIF) 7 days before your appointment date

• No changes may be made once payment in full has been processed

• Service substitutions are subject to availability and service flow

• Final group size and service selections must be confirmed prior to PIF

Please complete the information below so our team can thoughtfully curate your group’s experience.

1) Submit your completed group booking request

2) Our team will review availability and assess service flow

3) You will receive a follow-up email within 72 hours confirming availability

4) If approved, an invoice for the 50% non-refundable deposit will be emailed

5) Invoices must be accepted and paid within 36 hours to hold reserved service times

• Unpaid invoices may result in released appointment slots

6) Once the deposit is paid, your group booking is officially secured

7) Final payment will be due 7 days prior to your appointment date

Our team will remain in touch to finalize details and ensure your group enjoys a beautifully curated Willow experience.